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Privacy

Your privacy is very important to Tripahoo. With that in mind, we have established and implemented information handling practices for www.tripahoo.com ("site") that we believe are consistent with the highest standards and best practices of organizations doing business on the Internet. This privacy policy ("policy") describes the practices that apply to our site, including, specifically, the information we collect about you, when and how we collect that information and what may happen to that information. We have prepared a detailed policy because we believe you should know as much as possible about our practices so that you can make an informed decision about the extent of your use of our site.

Simply put:

  1. we will not collect personally identifiable information like your name, e-mail and mailing address and telephone number ("Personal Information") without your knowledge and permission;
  2. we will not disclose your Personal Information to third parties unless you have authorized us to do so;
  3. we will allow you to view, correct or remove your Personal Information and other information associated with your registration as a user of our site; and
  4. we will take reasonable steps to protect the security of the Personal Information we collect from you.

 

The remainder of this policy describes our information handling practices in detail.

When You Are Just Visiting Us...
You can always visit our site without revealing who you are or providing any Personal Information. When you visit our site or visit our site through one of our partner's sites, we do collect usage information ("session data"), but it is anonymous and is not linked to you as an individual. We use session data to better understand things like how our site is navigated, how many visitors arrive at specific pages, the length and frequency of stays at our site, the variety of searches of our site's database, the types of browsers and computer operating systems used by our visitors and the Internet Protocol addresses from which our visitors connect to our site. We use this information to improve our site content and ease of use.

Cookies.
We may place a "cookie" on your personal computer. A Cookie is a small computer file that our computer sends to your computer and that your computer sends back to us each time you make a request from our site. Cookies help us recognize you when you visit our site again. We use cookies on our site to collect session data for several purposes to personalize and improve your individual viewing experiences on our site. For example, we use cookies to keep track of your use of our site, gather data to improve the content of our site, provide information that may be of interest to you and improve the security of your experience with us. Most Internet browsers automatically accept cookies. However, you can instruct your browser, by editing its options, to stop accepting cookies or prompt you before accepting a cookie from the sites you visit. If you decide not to accept our cookies, you will still be able to access those parts of our site that are available to the general public, but you will not be able to view some information on our site, use some features designed to enhance your experience at our site or access many of the services offered at our site.

We also have third party advertisers ("advertisers") on our site. These advertisers may use cookies to track session data about the ads you have seen and types of things that you appear interested in. We do not share any Personal Information about you with these advertisers unless you give us permission to do so separate from any permission you provide during the registration process. However, these advertisers may have other sources of information and their own privacy practices. These advertisers may also use combined information about your visits to our site and other sites in order to provide advertisements about related goods and services that you may be interested in. When you visit a site that we advertise on, we may place a cookie on your personal computer.  Similarly, we advertise on other sites. If you utilize our "Send" feature to forward information about flight specials and other travel opportunities available on our site to a friend, family member or colleague via e-mail, we may place a cookie on that individual's computer.

When You Decide To Register With Us...

Personal Information.
If you decide to register with us, we will collect Personal Information about you that you voluntarily share with us. We collect Personal Information that is necessary for us to provide you with the services offered on our site. As mentioned, this Personal Information includes things like your name, e-mail and mailing address and telephone number. You will provide an e-mail address and select a password that will be required to gain access to portions of our site.

Online Surveys and Contests.
We value your comments and opinions. From time to time, we will invite you, as a registered user of our site, to participate in online surveys, but the choice will be yours. Each time you purchase, book or reserve travel services or accommodations through our site our Traveler Advocate will ask for your feedback on your experience. Your participation in these surveys is on an anonymous basis, unless we tell you up-front otherwise. We may offer you the chance to win a variety of travel related prizes by sponsoring contests. You choose to participate in these contests or not. If you choose to participate in these contests, you will share certain of your Personal Information with us, like your full name, e-mail address and mailing address. Participation in these contests may include participation in an online survey. We will only use your Personal Information to notify you if you win a contest.

Additional Products and Services.
We may partner with other companies to offer you additional products or services. If you sign up for any of these additional products or services, we will share your name and any other Personal Information that is necessary for these other companies to provide the products or services you have signed up for. This policy will not cover the use of your Personal Information by these other companies. We encourage you to read each other company's privacy policy before signing up for any of its products or services.

Changing and Removing Personal Information and Other Information...
We are committed to giving you control over your Personal Information. You can change your password and any of the Personal Information or Other Information in your profile. If you request that we remove all of the Personal Information and Other Information stored in your profile, then we will promptly do so. If we remove your Personal Information you will not be able to use the services available on our site unless you re-register.

Notification of Changes...
We may change this policy from time to time. If we decide to change this policy in a material way (for example, a change regarding disclosure of Personal Information), we will post notice of the change on our site and notify you via e-mail at the address you have provided to us or pop-up screen at least thirty (30) days before putting the change into effect. If we decide to change our policy in a less significant way, we will simply post notice of the change on our site at least thirty (30) days before putting the change into effect. If any proposed change is unacceptable to you, you may, as discussed in the section above (Changing and Removing Personal and Other Information), request that we remove your Personal Information from our records.

Links...
Our site provides links to other sites. When you click on one of these links, you are leaving our site and entering another site that we do not control and for which we cannot be responsible. You should carefully review the privacy statements or policies on any other site that you visit because those privacy statements or policies will apply to your visit to that site and may be very different from our policy.

Contact Us...
If you have any questions or concerns about this policy or our information handling practices, you may contact us at
privacy@tripahoo.com.